F.A.Q.
They appreciate cut and details, things that aren't so obvious.
What payment methods can I use?
Miami Supplements accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
How Do I Set Up A Subscription Order?
Unfortunately for now we do not have this option available. You can only subscribe to our newsletter once you create an account.
How To Return My Items?
Before returning a product please contact our customer service team at southampton@miamisupps.co.uk . Please provide a reason for a return and one of our team members will get back to you shortly ( usually within 1 day ). To make a return please ensure that a product has not been opened and it is fully sealed. Cost of return is a customer’s responsibility. We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us. We offer refund and/or exchange within the first 14 days of your purchase, if 14 days have passed since your purchase you will not be offered a refund and/or exchange of any kind.